Shopping Mall Listening Practice Test with Answers
The IELTS Listening test assesses your ability to understand spoken English. Moreover, it is the same for both Academic and General Training IELTS tests and consists of four sections, each with 10 questions, totalling 40 questions.
Besides, the test lasts for 30 minutes, with an additional 10 minutes given at the end to transfer your answers to the answer sheet. Below are the “Shopping Mall Listening Answers” for your reference.
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Transcript for Shopping Mall
Man: Good morning. Can I help you?
Woman: Yes, I've never been here before and I've just got a few questions about where a few places are here.
Man: Fine, here's a floor plan of the mall. You can take that with you. But if you have any questions, I'd be very happy to help.
Woman: Well, I'm afraid I always find these floor plans a bit confusing. So could you just show me exactly where we are on this?
Man: No problem. Here we are at the information desk right in the middle next to the escalators.
Woman: Right. Now I heard there's a children's play centre where you can leave your children while you do the shopping.
Man: That's right. You can see it on the floor plan. It's in the corner to the left of the supermarket. There are plenty of toys for them to play with there. Also there's fresh fruit to eat and they can have fun with the other children.
Woman: Sounds good, doesn't it, kids? I was thinking I might take them to have their hair cut first. Is that the hairdresser between the furniture shop and the children's clothes shop?
Man: Yes, it is. They do children's haircuts as well.
Woman: Oh, lovely. Now my little boy is going to a friend's birthday party next week and we wanted to buy a present. Do you know if there are any stores that might have things a seven-year-old boy would like?
Man: Oh yes, there's a toy store right next to the shoe shop. They've got a good range of toys. I'm sure you'll find something for a child of that age. I often buy things there myself. The prices are quite reasonable.
Woman: Oh, that's good to hear. And also, are there any toilets on this floor?
Man: Yes, they're in a bit of a hidden corner. You just go past the bookstore. You can see they sell newspapers there too and down the corridor.
Woman: Oh yes, I see. I'd better take them there before we go to the hairdresser.
Man: What else do I need to do?
Woman: Oh yeah, I've got to buy some credit from a mobile phone. Can I do that at the phone kiosk over there near those benches?
Man: Yes, you can. You can also do it at the supermarket if you want.
Woman: Right. Now we've just come up from the car park but we took the escalator. I might have a lot of things to carry later on so I was wondering if there's an elevator.
Man: Yes, it's next to the computer store near the top of the stairs.
Woman: Oh yes, I can see it now.
Woman: Oh, when I parked the car, I couldn't see how much you have to pay for parking.
Man: It's free for the first two hours but after that it's $3 an hour.
Woman: I want to think with all the things we have to do, we might be here for more than two hours.
Man: So if you parked there for three hours altogether, you have to pay $3 and if it's four hours, you pay $6 and so on.
Woman: Yes, that's right. How about the children's play centre? Is there any charge for leaving your children there?
Man: Oh no, that's a free service of the shopping mall. However, there's a policy that the children have to be at least 18 months old.
Woman: My youngest is just 10 months old but I'd rather keep her with me anyway. Also, we might need to get something to eat later. Is there any place to buy lunch?
Man: Oh yes, you can get all kinds of things at the food court, from snacks to fast food to healthy meals. There's a really good range. It's two floors up on level 5. It's best to take the elevator.
Woman: Do you know if they have pizza? Both my kids really love pizza.
Man: Yes, they do. Oh, did you know you can watch a movie here too?
Woman: Yes, I've heard there's a cinema on the top floor. There might be something on that my kids would be interested in.
Man: Yeah, there are a couple of children's films on at the moment.
Woman: Well, thank you very much. You've been a great help.
Man: My pleasure.
Questions for Shopping Mall Listening Test
Questions 1-6
Label the floor plan below.
Choose five answers from the floor plan and write the correct letters A-I next to questions 1-6.\
1. Children’s play centre__________
2. Hairdresser_________
3. Toy store________
4. Toilets________
5. Phone kiosk_______
6. Elevator_______
Questions 7-10
Answer the questions below.
Write no more than two words and/or a number for each answer.
7. How much does it cost to leave your car in the car park for four hours?
8. What is the minimum age for children at the children’s play center?
9. Which level is the food court located on?
10. What is located on the top floor of the building?
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Answers for Shopping Mall Listening Test
Below are the answers of shopping mall listening test. So, read them for reference and prepare yourself for the exam day.
Question 1
Question 2
Question 3

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Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10

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The “Shopping Mall Listening Answers with Audio” is a conversation where a visitor asks for directions and information at a mall’s information desk. The dialogue includes questions about the mall’s layout plan, and locations of key facilities like the children’s play center, supermarket, and escalators. The test assesses listening for specific details, understanding floor plans, and following spoken instructions, helping candidates practice real-life listening skills relevant to shopping environments.
Key Highlights of the IELTS Listening Section
- The listening test format is the same for both academic and general training
- The difficulty level of the recordings and questions generally increases as the test progresses.
- Time management is crucial as you get 30+10 minutes for transfer minutes to listen and answer questions.
- The test has 40 questions, with 10 in each of the four sections.
- Recordings are only played once, so active listening and note-taking are essential.
Task Type in Shopping Mall Listening Answers
The shopping mall IELTS listening answers consist of two different types of questions, which are described below. However, if you wish to learn about all the types in depth then you may use our IELTS self-help kit for practice and understanding.
Plan Labeling
Questions 1-6 fall under the Plan labeling category task type. Here, a visual representation of a plan will be provided in the question along with the passage. Candidates will be required to label their parts based on what they hear in the recording. To answer this kind of question, you must focus on understanding the overall layout of the plan and using directional language as used in the audio. Remember to pay close attention to keywords and spatial clues.
Short-Answer Questions
Questions 7-10 are short-answer questions. Candidates will be provided with short questions and based on the recording, they will need to answer them, usually with a limited number of words. Your answer must be concise and these questions test your ability to identify specific information like dates, times, locations, or prices. To answer this kind of question you must read the questions carefully, actively listen, and note synonyms. Besides, the answers will generally appear in the same order as the questions.
Common Mistakes to Avoid in the IELTS Listening Test
- Ignoring the given instructions: To answer accurately within a given time slot, you must not miss out on the instructions provided.
- Spelling and grammatical errors: Precision is crucial in listening tests, minor spelling or grammar mistakes could lead to deduction in scores.
- Trying to predict the answers: Assuming answers or using prior knowledge to solve questions is perhaps your biggest error.
- Leaving blank spaces: There is no negative marking in IELTS, thus, attempting all the questions is a must.
- Not taking enough practice tests: It is vital that you appear for the IELTS listening mock test to understand the pattern of the exam.
- Lack of vocabulary preparation: A strong vocabulary is essential for understanding the audio recordings and answering.
IELTS Band Calculation for Listening Section
In the IELTS Listening test, each correct answer can help you get one mark, and the total number of right answers (out of 40) is then converted into a band score. This scale ranges between 1 to 9. The band score from the Listening test contributes to your overall IELTS score. Look at the table below for a better understanding.
| Band Score | Score / 40 |
|---|---|
| 9 | 39-40 |
| 8.5 | 37-38 |
| 8 | 35-36 |
| 7.5 | 33-34 |
| 7 | 30-32 |
| 6.5 | 27-29 |
| 6 | 23-26 |
| 5.5 | 19-22 |
| 5 | 15-18 |
| 4.5 | 13-14 |
| 4 | 10-12 |
| 3.5 | 8-9 |
| 3 | 6-7 |
| 2.5 | 4-5 |
Conclusion
Overall, this particular write-up covered everything about the “Shopping Mall Listening Answers” and its task types. Additionally, common mistakes to avoid and key highlights of listening passages are also mentioned here. Further, if you still have doubts then you may take up online IELTS coaching for better understanding and practice.