Denham’s Shipping Agency Listening Practice Test with Answers

Are you struggling to solve the most difficult question types from completion and multiple-choice questions in the IELTS listening passage?

If yes, then this write-up can help you make these questions easier. Here, we will discuss Denham's shipping agency listening answers, which contain both MCQ and form completion task types. You can also explore the transcript of the passage to understand better the conversation, this will help you find the correct answer to the question. So, move ahead and solve this passage.

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Transcript for Denham’s Shipping Agency

Agent: Good afternoon, Denim's shipping. How can I be of service?

Tim: Well, I wish to inquire about sending a container of personal items from the UK to Ireland.

Agent: No problem. Would you like me to give you an estimate of the cost?

Tim: Yes, please.

Agent: Well, first of all, may I take your details?

Tim: Of course. My name's Tim Laffity.

Agent: Could you spell your surname for me, please, Tim?

Tim: Yes, it's Lafferty. L-A-F-F-E-R-T-Y.

Agent: Thank you, Tim. Now, where would you like us to pick your container up from?

Tim: My University, if possible.

Agent: Okay. Let me make a note of the address.

Tim: It's Abbeyfield University.

Agent: Is that A-B-B-E-Y-F-I-E-L-D?

Tim: That's right. Park Street, Brighton.

Agent: Perfect. And may I take down your postcode too?

Tim: It's B-R-8-9-P-3.

Agent: Great. Thank you, Tim. Have you the container's measurements?

Tim: I do. It's approximately 2.5 metres long by 1.25 metres wide.

Agent: I see. Quite a big one, then.

Tim: Indeed.

Agent: And the height.

Tim: I make it a metre and 20 centimetres deep.

Agent: So that's 2.5 by 1.25 by 1.2.

Tim: Right.

Agent: And what will actually be in the box, Tim?

Tim: Oh, mostly old uni-books.

Agent: Okay.

Tim: And some music albums.

Agent: Anything else?

Tim: Yes. A little bit of stationery.

Agent: I see. And could you put an estimate on the value of the items?

Tim: The books are quite valuable. They're worth around £1,800. The music albums may be half that, say £900. And you can put the stationary down as £300.

Agent: Okay. And will you be purchasing contents cover from us also?

Tim: I'm not sure what you mean.

Agent: Sorry, let me explain. Because your items are worth more than £2,000, we recommend that you purchase insurance to cover yourself in the event of damage or loss.

Tim: Makes sense. What are my options?

Agent: Well, we offer three insurance deals. The premium rate, standard rate and economy rate ones. Premium offers full cover in the event of loss, damage or theft. Which means you would be provided with the full cost of replacing your belongings.

Tim: What about standard and economy?

Agent: Standard will give you today's value, the second-hand value of your belongings. And economy provides you with a fixed payment of £1,000 in the event of loss, damage or theft.

Tim: Well, I can afford to live without those books, to be honest. So just give me the cheapest option.

Agent: We recommend standard cover for all our customers.

Tim: No, thank you. That won't be necessary. The cheapest option will be fine.

Agent: No problem. And one last thing, will you be needing delivery at your office, at your house, or do you intend to pick up your container at the port?

Tim: Home delivery would suit me best, I think.

Agent: We'll get that process for you.

Questions for Denham’s Shipping Agency Listening Test

Questions 1-8

Complete the form below.

Write no more than three words and/or a number for each answer

DENHAM’S SHIPPING AGENCY

customer quotation form

Example:

Country of destination: Ireland

Name Tim 1________________

Address to be collected from 2________________ University

Town: Brighton

Postcode: 3___________________

Denham’s Shipping Agency Listening Practice Test 

Denham's shipping agency

Contents: books

6____________

7____________

Total estimated value: £8________________

Questions 9-10

Choose the correct letter A, B, or C.

Write answers next to 9-10 on your answer sheet.

9. What is the minimum recommended cover by the agency?

A. Premium

B. Standard

C. Economy

10. Where does the customer want the goods delivered?

A. Port

B. Home

C. Business

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Answers for Denham’s Shipping Agency Listening Test

Below are the answers of Denham's shipping agency listening test. After listening to the audio and reading the transcript, you can solve this sample test and cross-check your solutions.

Question 1

ANSWER : Lafferty

Question 2

ANSWER : Abbeyfield

Question 3

ANSWER : BR89P3
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Question 4

ANSWER : 1.25m

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