Note Completion
1–10
Questions 1 to 10Note Completion
Here, you will listen to the recording, memorise the information given in it, and fill the empty gaps in the notes. Be attentive while listening to the audio, as the answers follow the order of the recording.
Listening Practice Tests
IELTS Listening practice test
Customer Satisfaction SurveyIELTS Listening Practice Test with Answers
Practise this IELTS Listening test about Customer Satisfaction Survey. The recording features an interviewerPractise this IELTS Listening test about Customer Satisfaction Survey. The recording features an interviewer questioning a customer. Answer 10 note completion questions, then check your score and read the explanations.
—Min Audio
10Questions
Note completionTask Types
Audio included10 questionsNote completion
IELTS Listening practice
Play Customer Satisfaction Survey audioAudio -Listen, answer, then check your score and explanations.
Instructions
0:000:00
The transcript is not available in the real IELTS Listening
0:000:00
Questions for Customer Satisfaction Survey
Questions 1–10
Note CompletionComplete the notes below.
Customer Satisfaction Survey
Customer Details
Name: Sophie Bird
Occupation: 1
Reasons for travel today: 2
Journey Information
Name of station returning to: 3
Type of ticket purchased: standard 4 ticket
Cost of ticket: £ 5
When the ticket was purchased: Yesterday
Where the ticket was bought: 6
Satisfaction with journey:
Most satisfied with: the wifi
Least satisfied with: the 7 This morning
Satisfaction with station facilities
Most satisfied with: how much 8 was perfect
Least satisfied with: lack of seats, particularly on the 9
Neither satisfied nor dissatisfied with: the 10 available
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Scoring
IELTS band calculation for the Listening section.
Enter your score to see your band, or check the table below for the full scoring pattern.
Your raw score
0/ 10
035810
NABand
Your estimated band
Answer the questions and press Show answers to see your band.
Band scoresSwipe
Scoring
IELTS band calculation for the Listening section.
Enter your score to see your band, or go through the table below to know the scoring pattern of the listening section.
Your raw score
0/ 10
00204060810
Your estimated band
NABand
Answer the questions and press Show answers to see your band.
Conclusion
You have finished this practice test. Review your answers and read the explanations to see where you lost marks and why. Try more practice to build your accuracy.
About the test
Understand the task before you practise it.
You’ve now gone through the Customer Satisfaction Survey answers. Understanding the context of the recording will help you approach similar Section 1 tasks with more confidence. Here’s a short summary of the passage.
Summary of the passage
An interviewer records a customer's details and asks about their satisfaction in a survey. Listen for the details included in the conversation and note the words that complete each answer.
Want the real exam format? Try the IELTS Listening mock test.You can also opt for the IELTS Listening mock test to understand the format of the listening section.
FREE Listening mock testListening mock test
Task types in Customer Satisfaction Survey listening answers
Key highlights of the IELTS Listening section
Remember
1time only
Each recording plays only once, so stay focused throughout the task.
In total
40questions
Divided into 4 different sections of 10 questions each.
Same pattern
Academic=General Training
The Listening test is identical for Academic and General Training.
The audio can be
A Social Conversation
A Social Monologue
An Academic Discussion
An Academic LectureRemember
1time only
Each recording plays only once, so stay focused throughout the task.
In total
40questions
Divided into 4 sections of 10 questions each.
Same pattern
Academic=General Training
The Listening test is identical for Academic and General Training.
The audio can be
A Social ConversationA Social MonologueAn Academic DiscussionAn Academic LectureIELTS Listening common mistakes
4 mistakes that cost marks
Candidates most often lose marks in this section because of the following errors:
Answering before listening to the entire audio.
01
Not reading the questions carefully before attempting.
02
Lack of practice before taking the test.
03
Ignoring grammatical and spelling errors.
04IELTS Listening common mistakes
4 mistakes that cost marks
Candidates most often lose marks in this section because of the following errors:
Take a listening mock testAnswering before listening to the entire audio.
Not reading the questions carefully before attempting.
Lack of practice before taking the test.
Ignoring grammatical and spelling errors.
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