IELTS Listening practice test

Customer is Going to FranceIELTS Listening Practice Test with Answers

Practise this IELTS Listening test about Customer is Going to France. The recording features a customer and a cashierPractise this IELTS Listening test about Customer is Going to France. The recording features a customer and a cashier. Answer 10 note completion and multiple choice questions, then check your score and read the explanations.

—Min Audio

10Questions

3 typesTask Types

Audio included10 questionsNote Completion, Table Completion, Multiple Choice

Fill in the gaps

IELTS Listening practice

Play Customer is Going to France audioAudio -Listen, answer, then check your score and explanations.

Play the audio, type your answers as you listen, then check them.

Instructions

0:000:00

1× speed

The transcript is not available in the real IELTS Listening

0:000:00

1×

Audio TranscriptIt will not be available during the real IELTS Listening exam.

C
Cashier
Good morning. How can I help you?
C
Customer
Yes, hello. I'm going a holiday next month and I was wondering if you could give me some advice about travellers checks.
C
Cashier
Yes, of course. Where are you off to? Anywhere nice?
C
Customer
To France. To Paris for a week.
C
Cashier
Oh, lovely. So how many checks would you like to order?
C
Customer
Well, before I do, are they the best option travellers checks?
C
Cashier
Well, they're certainly safer than taking cash. If they get lost or stolen, they can be replaced, usually within 24 hours. It's a good idea to have a small amount of cash, though, for snacks and taxis, that sort of thing.
C
Customer
Yes, that's what I was thinking. What about my credit card? Are there any charges for using it abroad?
C
Cashier
No, it's debit cards that get charged for ATM withdrawals, not credit cards. And remember, anything you buy with a card might be covered by insurance, so if something you buy turns out to be faulty or...
C
Customer
So it's probably a good idea to do all 3 then. Travelers checks, credit card, some cash, yes?
C
Cashier
Yes. So how many travellers checks would you like?
C
Customer
I was thinking about 300 pounds. How long will they take to arrive?
C
Cashier
It depends. If you order before half past two between Monday and Thursday, you'll have them the next day by 10 am in the branch. Or if we post them to you, you'll have them by 5 pm.
C
Customer
Oh, but I was hoping I could order them today.
C
Cashier
That's okay. Orders taken at any time on Saturday will be here in the branch at 10 am on Tuesday, or delivered to your home by Tuesday at 130.
C
Customer
Okay, that's all right. I don't mind waiting until then. Can I order them now?
C
Cashier
Yes. Have you got an account with us?
C
Customer
Yes. Here's my credit card.
C
Cashier
Thanks. Let's just log in and I can place an order for you. Could you confirm your date of birth?
C
Customer
15th of the 3rd, 1975. What's the commission on the checks, by the way?
C
Cashier
It's 1.5%. That's pretty standard, I think you'll find.
C
Customer
And what happens if I don't spend them all? Will I be able to bring them back?
C
Cashier
Yes, no problem. We buy them back and there are no additional charges or conditions of return. So would you like me to go ahead and place an order?
C
Customer
Yes. Yes, please.
C
Cashier
Would you be coming in to collect them?
C
Customer
I don't think I'll have the chance to come into the branch on Tuesday. Could you send them to my house?
C
Cashier
No problem. Can I just check your address? 54 Tabestock Road?
C
Customer
Yes, that's right.
C
Cashier
Postcode CB13LR.
C
Customer
That's it, yes.
C
Cashier
Okay. So that's £300 worth of travellers checks.
C
Customer
Yes, please.
C
Cashier
Now, what about Euros? Would you like to order any?
C
Customer
No, no thank you. I still have some at home from the last holiday. I forgot to change them at the airport when we got back. I was going to give them to our daughter, but I'll treat myself for a change, I think.
C
Cashier
Good idea. So £300 in travellers checks. Could I ask you to sign here to confirm the order? Thank you. Okay, that's done for you. Your checks will be with you by 1.30 Tuesday. Someone will need to be at home to sign for them, will that be okay?
C
Customer
Yes, I'll be at work, but my husband will be in. Is that okay?
C
Cashier
Yes, that's fine. Have a lovely holiday.

Try to answer first and read the transcript afterwards. It is most useful for finding out why an answer was missed.

Questions for Customer is Going to France

Questions 1–3

Note Completion

Complete the notes below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

Customer is Going to France

The customer is going to France for: 1 week

Traveller’s cheques can be replaced within 1

Having a little cash is useful for things like 2

The bank charges for ATM withdrawals with a 3

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Scoring

IELTS band calculation for the Listening section.

Enter your score to see your band, or check the table below for the full scoring pattern.

Your raw score

0/ 10

035810

NABand

Your estimated band

Answer the questions and press Show answers to see your band.

Band scoresSwipe

2.54–5

36–7

3.58–9

410–12

4.513–15

516–17

5.518–22

623–25

6.526–29

730–31

7.532–34

835–36

8.537–38

939–40

Scoring

IELTS band calculation for the Listening section.

Enter your score to see your band, or go through the table below to know the scoring pattern of the listening section.

Your raw score

0/ 10

00204060810

Your estimated band

NABand

Answer the questions and press Show answers to see your band.

Conclusion

You have finished this practice test. Review your answers and read the explanations to see where you lost marks and why. Try more practice to build your accuracy.

About the test

Understand the task before you practise it.

You’ve now gone through the Customer is Going to France answers. Understanding the context of the recording will help you approach similar Section 1 tasks with more confidence. Here’s a short summary of the passage.

Summary of the passage

A customer going to France next month asks a cashier for advice about traveller's cheques. Listen for the details included in the conversation, then complete, choose or match the answers as each question asks.

Want the real exam format? Try the IELTS Listening mock test.You can also opt for the IELTS Listening mock test to understand the format of the listening section.

FREE Listening mock testListening mock test

Task types in Customer is Going to France listening answers

1–3

Note Completion

Questions 1 to 3

Here, you will listen to the recording, memorise the information given in it, and fill the empty gaps in the notes. Be attentive while listening to the audio, as the answers follow the order of the recording.

4–7

Table Completion

Questions 4 to 7

Here, you fill the missing cells of a table using information from the recording. Read the column headings first so you know exactly what kind of detail each gap needs.

8–10

Multiple Choice

Questions 8 to 10

Here, you choose the correct option for each question. Read the question and all options before the audio starts, and listen for paraphrases rather than exact words.

Key highlights of the IELTS Listening section

Remember

1time only

Each recording plays only once, so stay focused throughout the task.

In total

40questions

Divided into 4 different sections of 10 questions each.

Same pattern

Academic=General Training

The Listening test is identical for Academic and General Training.

The audio can be

A Social Conversation

A Social Monologue

An Academic Discussion

An Academic Lecture

Remember

1time only

Each recording plays only once, so stay focused throughout the task.

In total

40questions

Divided into 4 sections of 10 questions each.

Same pattern

Academic=General Training

The Listening test is identical for Academic and General Training.

The audio can be

A Social Conversation

A Social Monologue

An Academic Discussion

An Academic Lecture

IELTS Listening common mistakes

4 mistakes that cost marks

Candidates most often lose marks in this section because of the following errors:

Answering before listening to the entire audio.

Not reading the questions carefully before attempting.

Lack of practice before taking the test.

Ignoring grammatical and spelling errors.

Take a listening mock test

IELTS Listening common mistakes

4 mistakes that cost marks

Candidates most often lose marks in this section because of the following errors:

Take a listening mock test

Answering before listening to the entire audio.

Not reading the questions carefully before attempting.

Lack of practice before taking the test.

Ignoring grammatical and spelling errors.

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